Template-type: ReDIF-Paper 1.0
Author-Name: Hun Myoung Park
Author-Name-First:Hun
Author-Name-Last: Park
Author-Email: kucc625@iuj.ac.jp
Author-Workplace-Name: International University of University
Author-Workplace-Homepage: http://www.iuj.ac.jp/
Author-Name: Mohammad Tarikul Islam
Author-Name-First: Mohammad
Author-Name-Last: Islam
Title: Did Mobile Payments Make Difference in "Unbanked" Rural Communities? Empirical Evidence from the Electronic Money Transform System of the Bangladesh Post Office
Abstract: This study illustrates that a technologically less sophisticated e-government application can be successful as long as it has a proper fit of task and technology. A mobile payment service EMTS of the Bangladesh Post Office reported a dramatic increase in the number of electronic money orders issued and amount of money transferred through the system. As expected, EMTS shortened the money order delivery time from several days to a day. Commission earning from money order business has increased and became BPO's major source of earning in 2011. However, EMTS has limited success in assisting the unbanked citizens in rural areas because of a smaller number of post offices that support EMTS. Authors suggest that e-government be viewed as a collection of individual online information and services applications each of which is examined depending on task-technology fit.
Length: 28 pages
Creation-Date: 2013-09
Number: EMS_2013_13
File-URL: https://www.iuj.ac.jp/workingpapers/index.cfm?File=EMS_2013_13.pdf
File-Format: Application/pdf
File-Function: First version, 2013
File-Size: 756KB
Keywords: Bangladesh, post office, mobile payment
Handle: RePEc:iuj:wpaper:EMS_2013_13